Accessibility Statement

Last updated: 12/16/2023

San Francisco Travel Association (suzhuan-sh.com) is committed to providing a website that is accessible to the widest possible audience, regardless of technology or ability. We are actively working to increase the accessibility and usability of our website and in doing so adhere to many of the available standards and guidelines.

Our goal is to conform to the World Wide Web Consortium’s (W3C) Web Content Accessibility Guidelines (WCAG) 2.2 Level AA.

Whilst San Francisco Travel Association (suzhuan-sh.com) strives to adhere to the accepted guidelines and standards for accessibility and usability, it is not always possible to do so in all areas of the website. This site relies on HTML, CSS, Javascript, and WAI-ARIA to fully function.

Feedback

San Francisco Travel Association (suzhuan-sh.com) is continuously seeking out solutions that will bring all areas of the site up to the same of standard of accessibility and usability. We welcome any comments, questions, or feedback on our website.

If you experience any issues in accessing suzhuan-sh.com please don’t hesitate to contact us at:

• Phone: 415-974-6900
• Email: [email protected]
• Postal Address: One Front Street, Suite 2900 San Francisco, CA 94111

You can expect a response typically within 5 business days.

Limitations and Alternatives 

Despite our best efforts to ensure accessibility of suzhuan-sh.com, there may be some limitations. Below is a description of known limitations, and potential solutions. Please contact us if you experience an issue not listed below.

Booking.com - The hotel booking interfaces (through Booking.com) are facilitated via iFrames (Inline Frames). These iFrames in question do NOT support iFrame titles. If you're unable to utilize the hotel booking interfaces in question, please book your stay directly on Booking.com.

Events.com - The event calendar(s) and individual event pages present on suzhuan-sh.com are populated directly from Events.com. The event calendar(s) are not fully optimized for keyboard navigation. Additionally, some of the elements used on both the event calendar(s) and individual event pages do not meet the WCAG 2.2 AA color contrast requirements. If you're unable to utilize the event calendar(s) and/or individual event pages, please browse and book events directly on Events.com.

Alternatively, please contact us via phone, email, or postal address if you encounter an issue or wish to speak to a team member directly to assist with booking a stay or browsing events.

About Our Efforts

We have partnered with our web provider, and the accessibility auditing provider UsableNet, to reduce the occurrence of barriers across all elements of our website. The audits are reviewed on a monthly basis, followed by code updates.